Competitive Incentives: Working Harder or Working Smarter? Improvement Management
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Quick view of the model (open complete model with iMODELER):
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Michael Nesser (#12) has provided a description of the model with the iMODELER Presenter.
Description
Actually, it should only be a small excercise - to test the imodeler. But the results of the model are really worth to be posted here. The model is based on the findings of the following research, I've only added a few points:
Nobody Ever Gets Credit for Fixing Problems that Never Happened: Creating And Sustaining Process Improvement (Nelson P. Repenning, John D. Sterman).
http://web.mit.edu/nelsonr/www/Repenning=Sterman_CMR_su01_.pdf
The findings are not really new, but still valid and relevant.
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